FAQs

FREQUENTLY ASKED QUESTIONS

Arrival Notification

Before each visit, we’ll send a notification so you know we’re in your neighborhood. It keeps you informed and ensures smooth, hassle-free service every time. 

Yard Cleaning

We carefully walk your entire yard to locate and remove all pet waste. Our goal is to leave your yard clean, sanitary and ready for your family and pets to enjoy.

Gate Photo

After each service, we take a photo of your closed gate to confirm it’s securely shut before we leave. This provides peace of mind that your pets stay safe. 

 

Sanitized Equipment

We thoroughly sanitize our tools and boots between each home to prevent the spread of germs and bacteria to keep every yard clean and safe. 

Waste Disposal

All pet waste is double-bagged for cleanliness and securly disposed of in your garbage can or another location you designate on the property. 

Pet Safety

Your pets’ safety is a top priority. We move carefully through your yard and always make sure gates are properly secured before leaving.